Fetching Markets - please Wait, in a loopback mode.

[Exfundmanager]

I have been subject to the most irritating experience starting only in the past week, whereby if I have logged out of BA and want to re-load either for the next day or just today again, I get a repetitive "Fetching Markets- nth Try" message, where N has been as high as 90 when i forgot it was trying to load in the background!

The only way round this issue is for me to log off all my apps on my PC and re-start.

Why must i take this drastic and time-consuming course of action?

[MarkRussell]

Hi,

Something has happened to your internet connection that is affecting the connection to the Betfair server.

Basically when it gets stuck in that loop of fetch and retry it is because the data call to the Betfair server to fetch the market data is timing out before a response is received and so it keeps trying.

Quite often a reboot of everything including modem and router will sort it out.

Regards,
Mark

[Exfundmanager]

Thanks Mark. I'll try that!