Two minor queries please...

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Two minor queries please...

Postby jim68 » Mon Oct 31, 2011 9:14 pm

Using betdaq gruss, how can I display p/l net of commission and when clicking the selection how can I change to chart that comes up to display money matched at prices?

Tx in advance
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Postby jim68 » Mon Oct 31, 2011 9:46 pm

Make that three minor queries....

Tick offset doesn't apprea to be working on daq gruss

tick offset is ticked

ticket offset = 1

fill = 100%

auto level = ticked

Keep getting the message: Error placing bet (reset has occured)

Am I doing something wrong?
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Re: Two minor queries please...

Postby GaryRussell » Tue Nov 01, 2011 7:50 am

jim68 wrote:Using betdaq gruss, how can I display p/l net of commission and when clicking the selection how can I change to chart that comes up to display money matched at prices?

Tx in advance


Those options are are not currently available in Betting Assistant for Betdaq.
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Postby GaryRussell » Tue Nov 01, 2011 7:51 am

jim68 wrote:Make that three minor queries....

Tick offset doesn't apprea to be working on daq gruss

tick offset is ticked

ticket offset = 1

fill = 100%

auto level = ticked

Keep getting the message: Error placing bet (reset has occured)

Am I doing something wrong?

Which market was this on and was it in play? Also what version are you using?
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Postby jim68 » Tue Nov 01, 2011 2:42 pm

tx for the reply Gary

happened on the Stoke v Newcastle match odds market last night, was in-play yes.

Using version 1.0.7.5
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Postby GaryRussell » Tue Nov 01, 2011 5:03 pm

OK. I will investigate.
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Postby jim68 » Wed Nov 02, 2011 8:57 pm

Getting same message on Villareal v Man City under/over 2.5 market
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Postby GaryRussell » Thu Nov 03, 2011 9:51 am

jim68 wrote:Getting same message on Villareal v Man City under/over 2.5 market

I am still investigating.
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Postby GaryRussell » Thu Nov 03, 2011 4:18 pm

Can you advise which options you have selected for the following settings in general preferences?

In play keep bet option on start up
Market suspended option
Withdrawal reprice option back bets
Withdrawal reprice option lay bets
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Postby jim68 » Thu Nov 03, 2011 4:46 pm

In play keep bet option on start up = cancel
Market suspended option = cancel
Withdrawal reprice option back bets = do nothing
Withdrawal reprice option lay bets = cancel
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Postby GaryRussell » Thu Nov 03, 2011 4:53 pm

Sorry, another two questions.

1. Can you confirm it is the offset bet that is getting this error message or is it the initial bet?

2. Is the initial bet placed after kick off or before?
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Postby jim68 » Thu Nov 03, 2011 5:05 pm

GaryRussell wrote:Sorry, another two questions.

1. Can you confirm it is the offset bet that is getting this error message or is it the initial bet? = Inital bet gets taken no probs, offset bet gets message

2. Is the initial bet placed after kick off or before? = After
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Postby GaryRussell » Fri Nov 04, 2011 8:16 am

I have tested this under the same conditions on a soccer market and cannot replicate the issue so I have released version 1.0.7.6 which will log what is happening with the reset count which the "reset has occured" error relates to.

Next to it happens can you send the log file named BA_Diagnostic.txt in "c:\temp\Betting Assistant For Betdaq Logs" folder to admin@gruss-software.co.uk
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Postby jim68 » Sun Nov 06, 2011 10:46 pm

I'll download that version and give it a try tomorrow and send results

tx again
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