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by **2020vision** » Fri Mar 18, 2011 5:48 pm

Also just in case you need to know I have now tested this with busy markets, horses and dogs,
less ladders, larger and smaller ladders, more and less runners, various settings, etc...
and it will not show me any red stop loss block at all?

Ttfn - Michael :wink:

by **GaryRussell** » Fri Mar 18, 2011 6:11 pm

Thanks 2020vision. I think there may be a misunderstanding of the purpose of the stop loss indicator on the ladder. In your video the back bet is not matched. The stop loss indicator only appears on the ladder to indicate where the stop loss will be triggered. It does not know where it will be triggered until the back bet is matched as the stop loss is relative to the matched price.

The stop loss button goes red immediately to indicate that you can cancel the stop loss and you can do this even before the initial bet is matched.

So in summary the stop loss button goes red as soon as the initial bet is placed, but the stop loss indicator will not appear until the initial bet is partially or fully matched. So the indicator on the ladder is confirming the initial bet is matched and that there is now potential for the stop loss bet to be triggered.

Considering this is how it works can you confirm if you still think there is a problem.

by **Bookmatch** » Fri Mar 18, 2011 6:24 pm

With me, when I lay a horse and get matched, the red indicator in the ladder does not always appear - its about 50/50.

by **2020vision** » Fri Mar 18, 2011 6:25 pm

Sorry if I misunderstood :oops:

The way you have described it, it appears to be working fine - with ONE reservation?

When I cancel bets on ANY ladder the red stop loss box at the top seems to
cancel ALL stop losses for unmatched bets on other runners? i.e. goes pale again.
Is this how it is meant to work - a little worrying the way I was testing?

Cheers - Michael :wink:

by **GaryRussell** » Fri Mar 18, 2011 7:04 pm

Bookmatch wrote:With me, when I lay a horse and get matched, the red indicator in the ladder does not always appear - its about 50/50.

As I mentioned before can you send the diagnostic log when this happens and quote the lay bet reference. I know of one user who is placing hundreds of stop loss bets via Excel per day and is not having problems with half of them missing. It's the same code that is used for manually placed bets so I am confident this feature is working.

I still think you may be doing something to prevent it working without realising. If I could see the diagnostic log I might have a chance at explaining it, but without it I am just guessing.

by **GaryRussell** » Fri Mar 18, 2011 7:06 pm

2020vision wrote:Sorry if I misunderstood

The way you have described it, it appears to be working fine - with ONE reservation?

When I cancel bets on ANY ladder the red stop loss box at the top seems to
cancel ALL stop losses for unmatched bets on other runners? i.e. goes pale again.
Is this how it is meant to work - a little worrying the way I was testing?

Cheers - Michael

No, it's not meant to work like that. I will investigate.

by **GaryRussell** » Fri Mar 18, 2011 8:08 pm

I'm embarrassed to say that 2020vision has discovered a bug. Cancelling bets on one ladder cancels the stop loss on the other ladders. I don't remember it doing this before so I may have inadvertently introduced this bug in a recent release. I will fix it asap.

Bookmatch: Does this sound like it could be your issue?

by **Bookmatch** » Fri Mar 18, 2011 10:55 pm

I have sent you an e-mail attaching my diagnostic log, together with a word document containing screen shots which should show you the problems I am having as obviously I am having difficulties putting it into words.

by **GaryRussell** » Sat Mar 19, 2011 8:36 am

I have fixed the bug regarding cancelling bets on individual ladders. See http://gruss-software.co.uk/forum/viewtopic.php?p=32406

by **Bookmatch** » Sat Mar 19, 2011 9:53 am

The fixes you have included in 66x49 have not resolved my issue. However, I have realised that the red indicator in the ladder interface only appears on the top three horses and none of the others.

by **GaryRussell** » Sat Mar 19, 2011 10:06 am

Bookmatch wrote:The fixes you have included in 66x49 have not resolved my issue. However, I have realised that the red indicator in the ladder interface only appears on the top three horses and none of the others.

I didn't expect it would, it was to resolve the issue that 2020vision found which I didn't think was your issue. I still need to investigate the log that you sent which hasn't arrived yet. I may ask you to send it again, I'll let you know.

by **GaryRussell** » Sat Mar 19, 2011 10:11 am

I have got your log file and am investigating it now.

by **GaryRussell** » Sat Mar 19, 2011 10:20 am

I humbly apologise. There does appear to be a bug. It's a display issue only, it's still monitoring the stop loss and should still trigger, but it is not displaying on the ladder.

Your word document explained the problem perfectly. Sometimes I need it spelling out to me :oops:

I will fix it asap.

by **Bookmatch** » Sat Mar 19, 2011 11:08 am

Thanks for investigating. Unfortunately, I am sorry to say that I do not think it is a display issue only.

When I initially posted on this forum about this issue, my concern was that stop loss was not triggering. I only discovered it wasn't displaying later on when testing it myself.

Through small tests today, it is apparent that only the horses that are automatically displayed in the ladder interface have the red indicator and level loss applies. If you have to manually switch to any other horse, the indictor is not there and I do not believe stop loss is triggered.

Your help is much appreciated.

by **Bookmatch** » Sat Mar 19, 2011 11:11 am

**In the above post I stated "level loss". This should read "stop loss". Apologies.

Chase if unmatched.

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