Cant select markets?

Please post any questions regarding the program here.

Moderator: 2020vision

Cant select markets?

Postby Attrition » Mon Feb 15, 2010 10:55 am

Hi

Recently download Gruss but i am having problems setting anything up so would appreciate some help.

I am trying to select markets but nothing happens. I click on "market" and "add to quick pick list", "all uk races win" but nothing happens.

All i want is what i think is something pretty simple -

Ability to pick certain UK win races
Bet on the favourite in those races
Using the relevant staking method in The Staking Machine

Appreciate any help that anyone can provide.

Thanks

Jon
Attrition
 
Posts: 12
Joined: Mon Feb 15, 2010 10:08 am

Postby MarkRussell » Mon Feb 15, 2010 11:06 am

Hi,

Can you check that your PC is set to the correct date and time as usually this is the cause of this problem.

Regards,
Mark
User avatar
MarkRussell
Site Admin
 
Posts: 1793
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham

Postby Attrition » Mon Feb 15, 2010 11:35 am

Hi Mark,

Looks like it is right.

Looking at this again, something has just occured to me. The UK races are just not showing up in the bot. If i click on 'todays' racing there are no UK races. Or if i go into horse racing, uk, and click say catterick, nothing comes up.

Any ideas?

Thanks in advance

Jon
Attrition
 
Posts: 12
Joined: Mon Feb 15, 2010 10:08 am

Postby GaryRussell » Mon Feb 15, 2010 11:42 am

It has always been the case that the PC is set to the wrong date. There is no bug that prevents UK races from displaying. Try installing the latest Beta. See http://gruss-software.co.uk/forum/viewtopic.php?t=3922 for download link. In the latest Beta version it will tell you if your PC's date is wrong when you login.
User avatar
GaryRussell
Site Admin
 
Posts: 9872
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Postby Attrition » Mon Feb 15, 2010 12:09 pm

Strange but that seems to have worked by using the beta version.

My next question is linking it to The Staking Machine. I have a selection of races in my quick pick list and i think i have TSM loaded up. But the selections in Gruss aren't showing in TSM - is that right?
Attrition
 
Posts: 12
Joined: Mon Feb 15, 2010 10:08 am

Postby MarkRussell » Mon Feb 15, 2010 12:23 pm

Hi,

We don't support TSM here and have not been involved in the development of their product. You need to ask the question via their support.

Regards,
Mark
User avatar
MarkRussell
Site Admin
 
Posts: 1793
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham


Return to Help

Who is online

Users browsing this forum: No registered users and 55 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.