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by **mak** » Fri Jan 29, 2010 11:52 am

I have replied also.

by **pugs** » Fri Jan 29, 2010 10:59 pm

Did you sort the Firefox issue? Was it a Firefox “add on” causing the problem?

My Skype used to just stop working whenever I opened Firefox and I traced that back to an add on.

by **mak** » Sat Jan 30, 2010 6:16 am

pugs wrote:Did you sort the Firefox issue? Was it a Firefox “add on” causing the problem?

My Skype used to just stop working whenever I opened Firefox and I traced that back to an add on.

Pugs TBH i still don't know what the problem was.As i said i did format my laptop & then it was fine.However i install the same addons to firefox and is still working.Please tell me which add on caused your trouble?

by **mak** » Sat Jan 30, 2010 6:22 am

Gary goodmorning
today all my workbooks updated fine...I don't know if it is a firefox addon, the day before yesterday as i recall i had left a firefox window open.

What do you think?

by **GaryRussell** » Sat Jan 30, 2010 8:40 am

I don't think that could be the cause. If it happens again and I can use remote assistance I will have a much better idea.

by **mak** » Sat Jan 30, 2010 8:47 am

GaryRussell wrote:I don't think that could be the cause. If it happens again and I can use remote assistance I will have a much better idea.

I will let you know then (hope that it won't happen again though)

by **pugs** » Sun Jan 31, 2010 5:13 pm

Sorry, no problem mak, got your pm.

Firstly my apologies, It was ie7 I had the problem with but I would imagine the principal of an add on potentially causing a problem could be the same.

I cannot remember the name of the add on, but its purpose was to highlight/enable Skype contact in web pages. The problem was it actually caused my Skype, if I had it open, to stop working.

I am not suggesting the Firefox/BA issue you experienced was an add on problem, but as no one else as far as I’m aware has ever had a problem with BA/Firefox, it must have been something unique about your Firefox,”like” an add on that may have downloaded to your Firefox while you were downloading/restoring all your programs following the OS reinstall.

If it does happen again I personally would just temporarily disable all add on’s, if only for peace of mind that isn’t/wasn’t the problem.

by **mak** » Sun Jan 31, 2010 5:37 pm

thanks pugs

by **mak** » Thu Feb 04, 2010 6:32 am

Gary
are you there? Now that api is more stable, it is clear that the maket refresh triggers are not working..

by **mak** » Thu Feb 04, 2010 7:10 am

I don't if this could be an option but this is how the time set up is on my region settings.As i said it is working fine the first day but is not updating anymore

h:mm:ss tt

Sould I change it tosomething different?

by **mak** » Thu Feb 04, 2010 7:14 am

I just change it to
HH:mm:ss

I think I have to wait & see what will happen

by **GaryRussell** » Thu Feb 04, 2010 9:19 am

Sorry, it was too early for me today. I will be available from 6.00am tomorrow.

by **mak** » Thu Feb 04, 2010 10:09 am

Well according to my "experience" tommorow it will work fine...
Probably at Saturday morning will have to deal again with that
I will let you know

by **mak** » Sat Feb 06, 2010 6:42 am

Gary hi
it is Saturday and the refresh triggers didn't work...
Please can you see it ?

by **GaryRussell** » Sat Feb 06, 2010 6:58 am

Send an email to gruss@blueyonder.co.uk if you want me to try remote assistance now. Remote assistance will only be useful if you have not closed Betting Assistant and Excel since.

XP problem?

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