Graphs not showing

[doris_day]

As I've mentioned elsewhere, I haven't used Gruss for a while.
I can't seem to see any graphs except the BF one. When I click on a runner I used to get a pop-up graph but now nothing happens.
Also the top menu item Market Overview Chart displays nothing either.
I've looked at all my settings and can't see anything that relates or if it does, its activated as far as I can see.
Am I doing something wrong, or is there something else outside Gruss that could be interferring ?
Any help would be appreciated as I'm sure there must be a simple answer.

[MarkRussell]

As I've mentioned elsewhere, I haven't used Gruss for a while.
I can't seem to see any graphs except the BF one. When I click on a runner I used to get a pop-up graph but now nothing happens.
Also the top menu item Market Overview Chart displays nothing either.
I've looked at all my settings and can't see anything that relates or if it does, its activated as far as I can see.
Am I doing something wrong, or is there something else outside Gruss that could be interferring ?
Any help would be appreciated as I'm sure there must be a simple answer.

Hi,

There is something in Preferences / Settings that would affect the charts from displaying.
In General Preferences you can set the number of hours that chart history should be recorded.
If it is set to zero then the charts will not display.

If it is set above zero then can check if the Market Overview chart is displaying for any market?
And regarding when you click on an individual selection, can you confirm that you are getting the BF chart?
You should be able to right click on the BF chart to bring up a pop up menu to select the other chart types.

Regards,
Mark

[doris_day]

Preferences is set to what I assume is a default of 5hrs recording as I haven't changed it. Market Overview doesn't appear.
The only charts I can get are when in Ladder mode and I get the BF Price/Time chart which I can right click on and choose others.
Also when I close the app by clicking the righthand X I get about 5 or more things (windows/tabs ?) minimising to the task bar before it asks me if I want to close. Most odd.

[MarkRussell]

Preferences is set to what I assume is a default of 5hrs recording as I haven't changed it. Market Overview doesn't appear.
The only charts I can get are when in Ladder mode and I get the BF Price/Time chart which I can right click on and choose others.
Also when I close the app by clicking the righthand X I get about 5 or more things (windows/tabs ?) minimising to the task bar before it asks me if I want to close. Most odd.

Hi,

Ok, could be a corrupted settings file.
I would suggest deleting the settings file so that a fresh one is created.
You will be back to factory settings.
You might just want to rename the old settings file as if this resolves the problem you could send us a copy so that we can have a look and it may help us understand what was wrong.
To get to the settings folder, choose "Opens settings folder" from the Options menu.
The settings file is called User.config
Close Betting Assistant and then rename or delete it and then restart Betting Assistant.

Regards,
Mark