Urgent

Please post any questions regarding the program here.

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Urgent

Postby mak » Mon Jan 25, 2010 10:26 am

Gary,
the autoupdater seems to have problem the programm crash & and not responding. It just stays at Updating Betting Assistand frame
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Postby GaryRussell » Mon Jan 25, 2010 10:38 am

Strange, is it the PC that also has the problem with Firefox? You can install the new version manually. Just uninstall the current version and re-install from http://www.gruss-software.co.uk/Betting ... _Beta1.msi
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Postby mak » Mon Jan 25, 2010 10:41 am

No I am at office right now
Probably anoter firewall they placed :(

I will use your link (Hope that I can login)
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Postby GaryRussell » Mon Jan 25, 2010 10:41 am

Also, if it's the windows 7 PC then it might not be that the program has crashed or is not responding. It could be there is a security message waiting for you to action it. Check if there are any other windows on the task bar that contain a security alert.
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Postby mak » Mon Jan 25, 2010 10:45 am

I just manual instal the version from your link but it still starts to update & not responding

How can I stop the autoupdater?
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Postby GaryRussell » Mon Jan 25, 2010 10:49 am

Change the application shortcut to point to "Betting Assistant.exe" instead of "BA_Launcher.exe".

Are you absolutely sure there isn't a security pop-up you can respond to?
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Postby mak » Mon Jan 25, 2010 10:56 am

I manage to login via Betting Assistant.exe

I am at office so I don't have admin options but as far I am consern I haven't got any security pop up.
As I said probably something like central firewall exist form today because BA for Betdaq won't update also...

At least I can login

Thanks
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.