Gruss Forum • View topic

by **swift tuttle** » Mon Jan 04, 2010 9:59 pm

When I try to open the User Guide under the Help tab, it doesn't. I just get a tab saying Flash Player Installation.

Can anyone help?

by **2020vision** » Mon Jan 04, 2010 10:50 pm

Is this of any help "swift tuttle"?

Access the User Guide from the Help menu in Betting Assistant or by clicking on the following link:-

http://www.gruss-software.co.uk/Betting ... p/help.htm

If you are having trouble viewing the User Guide you may need to install the latest version
of Adobe Flash Player which you can get for free from the following link:-

http://get.adobe.com/flashplayer/

Hope so - Michael

by **swift tuttle** » Tue Jan 05, 2010 10:30 am

Thanks Michael, sorted now.

I installed flash player and restarted gruss.

by **brooke** » Thu Feb 04, 2010 2:40 pm

Hi

Same problem, checked I have the latest Flash player, restarted, but I still get the error message and ' download flash player' to view content.

Any help appreciated

Thanks
Allan

by **GaryRussell** » Thu Feb 04, 2010 2:46 pm

brooke wrote:Hi

Same problem, checked I have the latest Flash player, restarted, but I still get the error message and ' download flash player' to view content.

Any help appreciated

Thanks
Allan

Can you open the following link in Internet Explorer?
http://www.gruss-software.co.uk/Betting ... p/help.htm

by **brooke** » Thu Feb 04, 2010 3:02 pm

by **brooke** » Thu Feb 04, 2010 3:06 pm

Thanks gary

I'll save that link

Allan

by **GaryRussell** » Thu Feb 04, 2010 3:08 pm

Now that you have opened it in IE. Try it again from the program. It might work.

by **brooke** » Thu Feb 04, 2010 3:16 pm

No still nothing from the program.

by **GaryRussell** » Thu Feb 04, 2010 3:17 pm

I'll look into it.

by **mak** » Thu Feb 04, 2010 3:32 pm

I have the same issue at windows 7
not reported due to fact that I see you are so busy these days...

by **RJM** » Thu Feb 04, 2010 3:44 pm

I am using "WIN 7" and the guide is opening OK.

by **mak** » Thu Feb 04, 2010 3:48 pm

RJM wrote:I am using "WIN 7" and the guide is opening OK.

perfect

by **GaryRussell** » Thu Feb 04, 2010 3:50 pm

mak wrote:I have the same issue at windows 7
not reported due to fact that I see you are so busy these days...

Is it the 64bit version of Windows 7?

by **mak** » Thu Feb 04, 2010 3:56 pm

GaryRussell wrote:
mak wrote:I have the same issue at windows 7
not reported due to fact that I see you are so busy these days...

Is it the 64bit version of Windows 7?

Yes Gary

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