Account closure for less than 2pound's-5$ bet's

Please post any questions regarding the program here.

Moderator: 2020vision

Account closure for less than 2pound's-5$ bet's

Postby sumerian » Thu Jul 09, 2009 11:20 pm

Hi

I have emailed you about this problem but guess i should post here, i have been using your program before you started charging and have not had a problem with betfair before.

has anyone seen this?
What can be done?.

I will not be able to use the program anymore because of betfair because i can just put normal bet's on through their site.

how can we bet in play and trade out and lay horse's quickly inplay without going under the minimum bet? When quickly clicking.

I hope you undestand what im trying to say.

Im also in aus and minimum is 5$


"Please refrain from placing bets less than the minimum stake (£2/€2/$AUD5). Under paragraph 9.2.1 of our Terms and Conditions:

“You may only place orders with a minimum stake of £2 in Odds or Line betting, or £1 per unit in Range betting. If your account is non-sterling, equivalent amounts apply. These minimum bet sizes are subject to change and may differ depending on whether you are using the Website or the Telephone Betting Service.”

Any future contravention of this rule will result in permanent account closure.

In line with our policy on these matters, we have frozen and seized the profits which accrued to your account from this activity."
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby sumerian » Thu Jul 09, 2009 11:23 pm

And im not just having small bet's, overnight betfair would have lost atleast 25x5$ commision. As i have not bet on the main greyhound card's last night were i usually make money.
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby sumerian » Fri Jul 10, 2009 7:10 am

I contacted betfair and let them know i took out 1200 and deposited 200 with another bookmaker, they now are saying they are not taking money from my account as said above but will if it happen's again.

they say it is the software vendor's fault and to contact you.

I guess there is no solution then as you need to place a 1$ bet to trade out sometime's.

and i may click a wrong button in running and that would get my account closed.

They sent this

"I can confirm that we are asking you to stop placing bets under the minimum AUD$5 requirement on the Betfair website, or through other means (such as your API), as this is a breach of our Terms and Conditions.

If, as you have advised, your API does not allow you to specify that all bets must be over the $5 requirement, you may need to contact the software company that has provided the product and advise them that it is breaching our Terms and Conditions.

We certainly do not want to lose you as a customer, but we must also uphold the requirements of our Terms and Conditions which are agreed to by all customers upon registration with Betfair."

and

"Betfair prohibits the placement of bets below the minimum stake of £2. Paragraph 9.2.1 of our Terms and Conditions states:

“You may only place orders with a minimum stake of £2 in Odds or Line betting, or £1 per unit in Range betting. If your account is non-sterling, equivalent amounts apply. N.B. In Australia the minimum bet is $5-. These minimum bet sizes are subject to change and may differ depending on whether you are using the Website or the Telephone Betting Service.”

We are aware that some customers use software that circumvents the minimum stake restriction and we have automated procedures that identify accounts looking to disadvantage or inconvenience other customers by matching an excessive number of small bets. It is the responsibility of the customer to ensure that their software doesn’t conduct activity of this type on the Betfair site. If you do use software to place bets on the Betfair site and have received this email please adjust your system or contact your system provider to undertake the modifications. The onus lies with the user to ensure that bets below the minimum are not being placed; not with Betfair.

Please be advised that Betfair takes a firm stance on minimum bet abuse and any further infringements may result in account suspension.

Please disregard the email you received on Thursday 09th July which stated that profits had been frozen and seized from your account. This has not occurred but any further transgressions in regard to minimum bet abuse may result in such action being taken against your account. This may also involve account suspension as stated above."
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby GaryRussell » Fri Jul 10, 2009 7:25 am

I cannot accept it is our fault. All the other API products allow bets below the minimum. It is accepted practice as long as it is not abused and they do say the onus is on the user. You can't hold us responsible. I will be discussing this with Betfair. If we had to remove this facility it would put is at a significant disadvantage to the other vendors unless they do the same. Why single us out?

I wish to point out that we have not had this problem with any other customers.
User avatar
GaryRussell
Site Admin
 
Posts: 9872
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Postby sumerian » Fri Jul 10, 2009 7:32 am

NP

I love the program, it just is better to use than looking at betfair's website, but i can only post here what ive said and been told.

i guess i must bet to much then and bet on muliple roughie's ect and laying them.

i am using iasbet for now anyway, i used to use them all the time. i will stil luse betfair but through their site i guess as im not sure whan and how these smal lbet's are placed.

is it when it is matched or just placed? not asking you just saying i dont know and can not risk my account.
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby GaryRussell » Fri Jul 10, 2009 7:36 am

From Betfair's point of view I guess they will hold it against you whether the bet is matched or not. If your default stake is minimum or above then the only time you would place below minimum is when greening up.
User avatar
GaryRussell
Site Admin
 
Posts: 9872
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Postby doris_day » Fri Jul 10, 2009 7:39 am

I doubt very much that Betfair would close an account because a user 'occasionally' places a bet below the minimum amount.

It sounds to me like you are someone who deliberately places many bets below the minimum and you may even be one of those who places bets at 1.49 for £0.01 that I come across in almost every race.

Personally, I feel anyone who deliberately places many bets below the minimum amount, should be banned from the site.
User avatar
doris_day
 
Posts: 968
Joined: Fri Nov 02, 2007 12:34 am

Postby sumerian » Fri Jul 10, 2009 7:39 am

along with alot of other be combination's i use your program to lay 20-100/1 shot's sometime's instead of laying at the minimum 5$ witch would be 500 loss on a 100/1 shot i just lay for 1$ at 100 loss, i guess they have stopped me from doing this now.

Crap never end's.
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby sumerian » Fri Jul 10, 2009 7:42 am

doris_day wrote:I doubt very much that Betfair would close an account because a user 'occasionally' places a bet below the minimum amount.

It sounds to me like you are someone who deliberately places many bets below the minimum and you may even be one of those who places bets at 1.49 for £0.01 that I come across in almost every race.

Personally, I feel anyone who deliberately places many bets below the minimum amount, should be banned from the site.


sorry for wasting all your time.


I am not this guy, i place bet's as stated in my last post, i am good at greyhound betting and horse betting in aus aswell as alot of sport's.
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby sumerian » Fri Jul 10, 2009 8:01 am

and it is not unusaul for thing's to happen to me first on the net, i have had my account blocked by betfair for using a proxy for inplay betting, i also have a 6km wireless Lan on my roof that is a first for my area of 80000 people about 6 year's ago.

so maybe my mind is to far ahead for people to understand what i am doing :)
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby doris_day » Fri Jul 10, 2009 8:49 am

Yes, I'm sure your mind is " to (sic) far ahead for people to understand what i am doing"

so thank you and goodnight......
User avatar
doris_day
 
Posts: 968
Joined: Fri Nov 02, 2007 12:34 am

Postby sumerian » Fri Jul 10, 2009 8:54 am

np dd, i have been nice during the post have i not, you are just mean...
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby Captain Sensible » Fri Jul 10, 2009 10:02 am

sumerian wrote:along with alot of other be combination's i use your program to lay 20-100/1 shot's sometime's instead of laying at the minimum 5$ witch would be 500 loss on a 100/1 shot i just lay for 1$ at 100 loss, i guess they have stopped me from doing this now..


Seems to me like you've found the reason yourself, anyone abusing the system only makes it worse for the rest of us who use the green up sensibly/sparingly.
User avatar
Captain Sensible
 
Posts: 2923
Joined: Sat Nov 19, 2005 2:29 pm

Postby sumerian » Fri Jul 10, 2009 10:28 am

np, im not realy seeing what im doing wrong, instead of having a 500$ bet laying a 100/1 shot a may have a 1-200$ bet, didnt realise this was against the rule's.

In the aus greyhound racing, i am sometme's 20% of the total matched bet so i thought i was providing liquidity.
sumerian
 
Posts: 19
Joined: Wed Jan 10, 2007 12:16 am

Postby negapo » Fri Jul 10, 2009 4:57 pm

And you are.
I believe that the minimum bet is sometimes not adequate as it should be measure by the liability and not the stake amount (to prevent people from taking 2000£€$ on a 2£€$ at 1000 odds). I think the reason is that betfair takes on variable costs for each order that it's made and they probably don't consider a 0.10£€$ bet to be profitable. We also know that if their is an increase in transaction costs we have to pay them, but a liability minimum would be more adequate i think.
negapo
 
Posts: 179
Joined: Thu Mar 19, 2009 1:17 pm
Location: Porto, Portugal

Next

Return to Help

Who is online

Users browsing this forum: No registered users and 49 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.