Can't run Gruss after todays update - help

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Can't run Gruss after todays update - help

Postby martyn666 » Tue Sep 05, 2017 4:48 pm

Launched Gruss earlier today and quit out. Now trying to launch it Windows is giving me a nice big error saying
'This app can't run on your PC
To find a version for your PC, contact the software publisher'
Only option is to click Close

Running Windows 10 64bit Version 1607 (OS Build 14393.1593)

Noticed that from the date of the BA_Launcher.exe, it updated today 5-sep-17 4:24pm.

Ive tried to manually run the BA_Updater which has updated the date and time of several files but still unable to run Gruss.
Rebooting the PC hasnt helped.

Here is the update_log.txt from the recent attempt to manually update
16:43:48: starting update Betting Assistant.exe
16:43:52: update complete Betting Assistant.exe (3342848 bytes written)
16:43:52: starting update IRemoteLib.dll
16:43:52: update complete IRemoteLib.dll (12800 bytes written)
16:43:52: starting update BettingAssistantCom.tlb
16:43:52: update complete BettingAssistantCom.tlb (13488 bytes written)
16:43:52: starting update BettingAssistantCom.dll
16:43:52: update complete BettingAssistantCom.dll (37376 bytes written)
16:43:52: starting update JSON.dll
16:43:52: update complete JSON.dll (9728 bytes written)

and the manifest.txt file
Betting Assistant.exe
IRemoteLib.dll
BettingAssistantCom.tlb
BettingAssistantCom.dll
JSON.dll
martyn666
 
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Re: Can't run Gruss after todays update - help

Postby MarkRussell » Tue Sep 05, 2017 4:59 pm

Hi,

Can you try uninstalling via Windows Control Panel.

And then re-installing via the following link:-
http://www.gruss-software.co.uk/Betting_Assistant/Betting_Assistant2.msi

Regards,
Mark
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MarkRussell
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Location: Birmingham

Re: Can't run Gruss after todays update - help

Postby martyn666 » Tue Sep 05, 2017 5:19 pm

bit more information on this issue.
Ive found I can run the software by running the compatibility checker against it and accept the recommended setting to run as a windows 8 program. However it only runs if launched from explorer. Double clicking the desktop icon or menu option gives the 'cant run on this pc' error.

Now that Im in there, despite the modified dates having changed after running the ba_updater manually, the software is reporting
ver 1.3.0.38k.

Ive just uninstalled that version and reinstalled from the msi linked to, which is showing up as ver 1.3.0.38n. That launches and runs, although it is still running in windows 8 mode. Not sure if that's because windows remembered what Id changed before or if thats how it gets installed from the msi, but it does launch from the desktop icon.

Thanks for the help
M
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.