Missing markets (using beta) ?

[Magic Murf]

I'm running the (I think latest) version of the beta.

Don't know if this problem is related to that, but today's first round Rogers Cup (Ladies) tennis matches don't seem to be pulling through from Betfair? Any ideas?

[GaryRussell]

Are you sure they are today? Try unticking "Only load today's events" under the quick pick options in preferences then click the refresh button above the market tree.

[Magic Murf]

Now that's odd in itself ...

If I follow your suggestion and uncheck the today only box, it indeed pulls the matches through, all with a start time of 16.00 tomorrow (which is what they normally show when they have the draw but no order of play yet).

On the Betfair Tennis stats, etc. pages, however, the same matches are clearly listed today's matches with the correct start times ...

Problem solved for now, thanks, ( ) but curious behaviour from the market data

[GaryRussell]

Can you give me a specific market to look at? I'm not sure I am seeing the same issue as you. I can take it up with Betfair if necessary.

[Magic Murf]

The issue has (of course) cleared now .

But a specific market would be the Tetreault-Szavay game, which now shows as 18.30 today.

When I logged the question, it was showing as 16.00 not-today (i.e. it didn't pull through to today's market tree).
But on the Tennis form page on Betfair (http://form.tennis.betfair.com/tennis) the market was showing correctly.

I was thinking that they might have had the same markets set up twice (they've done that a few times by mistake), once on each day (I didn't check the odds and matched amounts, which is normally the way I spot a market exists twice) and for some reason only one of the two was pulling through.

[Magic Murf]

More info:

After posting the above, I went back to BA and noticed that even though the match was described as "18.00" the Countdown was indicating that the match was due to start tomorrow at 16.00.

On Refresh, this has now reset to a Countdown which matches the actual start time.

So I assume betfair are just very late at getting these markets set up correctly ...

[Ian]

I think the "only load today's markets" tick box should only apply to the quick pick list or there should be an additional box for the main menu. I had to untick the box to look at the golf on Wednesday but then got Thursday's horse racing in the quick pick list which I didn't want.